Question 1

How long does it take to get my order?

Accepted Answer

Depending on what you've ordered, we keep most items in stock and should be dispatched within 7 days or sooner.

Question 2

Do you offer next day delivery?

Accepted Answer

We are able to offer next day in-store collection for most items however custom built items and some colour accessories may not always be available immediately.

Question 3

Can I return my item?

Accepted Answer

Yes you can return any item within 14 days of your purchase. Simply send us a message to let us know you want to return the item and ship it to our store on the invoice address.
Goods can be returned for any reason and must be returned in an unused, original condition with the original packaging.
Please see our Returns Policy HERE (https://www.skate-factory.co.uk/return-policy?page=2)

If you have questions about our range of products or want to know something more about making a purchase? We've got the answers. Check out our frequently asked questions below to find the information you need.