To our customers and skate community, We are writing to address a recent situation involving a customer who has made serious allegations and threats toward the Skate Factory team. These threats, which include physical violence, have been reported to the police. We are currently working with the investigating officer to ensure the safety of our staff. The incident pertains to a purchase made by Stefan Atkinson (LE11, Leicester) on November 3rd. The customer contacted us on Jan

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